Terms & Conditions

Welcome to Edmonton River.

In brief, we will do everything we reasonably can to ensure you are delighted with your experience. A fair approach and a healthy dose of common sense form the foundation of our community and customer service rules.

These Terms and Conditions (the "Terms") govern your use of the Edmonton River website (operating as 2059721 Alberta Ltd.) and the purchase of any locally made goods or use of our shared identity assets. We endeavour to be as flexible as possible to support our community partners, businesses, and patrons.

1. Community License & Intellectual Property

Intellectual Property Notice: The Edmonton River "e" logo is a registered trademark (®) under Canadian CIPO Application/Registration No. 1 700 770. The broader visual identity system, custom design variations, and associated wordmarks are trademarks (™) and copyrighted works (©) of 2059721 Alberta Ltd. All rights reserved.
Creative Commons Shared Assets: The place brand designs, logos, and visual elements created by Edmonton River are freely shared with members of the public under an Attribution-NonCommercial-NoDerivatives Creative Commons License (CC BY-NC-ND). You are encouraged to use these assets to celebrate and promote Edmonton—provided the use is non-commercial, unaltered, and not associated with defamatory, illicit, or harmful content.
Commercial & Partner Licensing: Commercial use, modification, or integration of Edmonton River trademarks and brand crests onto products or corporate materials outside of personal use requires prior written authorization or a formal Partnership/Licensing Agreement with 2059721 Alberta Ltd.
Indigenous Cultural Protections & Protocol: Edmonton River honors and respects the intellectual and cultural property rights of Indigenous Elders, Knowledge Keepers, and artists whose contributions, Cree syllabics, and artwork are woven into our designs. These assets are protected under sacred cultural protocols as well as applicable Canadian intellectual property laws.

2. Orders & Commercial Purchases

Forming a Contract: When you place an order for locally made products with us, you are deemed to have read, understood, and agreed to these Terms. A contract for sale is formed once your order is accepted, processed, and dispatched, at which point your payment method will be charged.
Pricing & Availability: Product availability and pricing are subject to change without notice. Applicable shipping and delivery charges are calculated and displayed at checkout.
International Orders: This website and these Terms are intended primarily for use within Canada. While we may consider international requests, we offer no warranty that ordering or using this site from outside Canada complies with non-Canadian local regulations.

3. Product Conformity & Our Guarantee

Our Guarantee: We guarantee that dispatched goods comply with the contract, are fit for standard use, and meet any special purpose agreed upon in writing prior to purchase.
Exclusions: We do not guarantee or offer compensation for defects or damage resulting from post-delivery wear and tear, lack of care, inappropriate use, or unauthorized modification.
Color Accuracy: We make every effort to display product colors and specifications accurately. However, because actual colors depend on your screen monitor and software settings, we cannot guarantee exact color matching upon physical delivery.

4. User Submissions & Community Engagement

We welcome your ideas, feedback, and visual inspirations as we co-create a unified identity for Edmonton. By submitting content or votes to Edmonton River, you grant us a non-exclusive, royalty-free, perpetual license to display, archive, and share your feedback in connection with our civic identity initiatives.

5. Disclaimers & Limitation of Liability

General Disclaimer: To the fullest extent permitted by law, 2059721 Alberta Ltd. (operating as Edmonton River), its directors, employees, and agents shall not be liable for any indirect, special, or consequential loss, loss of profits, or data corruption arising from your use of this website or products purchased through it.
Maximum Liability: Our aggregate monetary liability under any purchase contract shall not exceed the total price paid by you for the specific products ordered.
Website Availability & Links: We take reasonable steps to ensure our website is secure and functional, but we do not warrant that service will be uninterrupted or error-free. Links to external third-party sites are provided purely for convenience; we do not control, endorse, or accept responsibility for third-party content.
Force Majeure: 2059721 Alberta Ltd. will not be liable for any delay or failure to fulfill its obligations if the delay is caused by circumstances beyond our reasonable control.

6. Governing Law & Jurisdiction

These Terms and your use of this website are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. You agree that any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Edmonton, Alberta, Canada.

7. Transfers & Severability

Assignment: 2059721 Alberta Ltd. may assign or subcontract its rights and obligations under these Terms. You may not assign or transfer your rights without our express written consent.
Severability: If any provision of these Terms is found to be unlawful or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Privacy Policy

Edmonton River (operating as 2059721 Alberta Ltd.) is committed to protecting the privacy, confidentiality, and security of our community members, partners, and site visitors under Canadian privacy laws (PIPEDA and Alberta's PIPA).

1. Information Collection & Use

We collect personal information solely to support civic engagement, fulfill orders for locally made goods, communicate brand updates, and manage public participation in the Edmonton River initiative. We do not sell, rent, or trade your personal information to third parties.

2. Data We Collect

Order & Contact Details: Name, email address, shipping address, and payment information provided when placing an order or making an inquiry.
Voting & Community Engagement: Email addresses or demographic entries submitted during public voting cycles to verify participation and ensure vote integrity.
Website Analytics: Non-identifiable site traffic data collected via basic analytics to help us improve website functionality.

3. Protection & Third Parties

We implement physical, technical, and administrative safeguards to protect your data. Limited personal data may be shared with trusted third-party service providers (such as payment processors or shipping carriers) strictly as necessary to execute service requests on our behalf.

4. Cultural Protocol & Data Safeguards

Stories, input, or cultural knowledge shared by Indigenous Elders, Knowledge Keepers, and community contributors are treated with cultural care and stored according to mutually respected protocols.

Contact Us

If you have questions regarding these Terms, brand licensing requests, or your order, please reach out to us:

Edmonton River (2059721 Alberta Ltd.)

Website: www.edmontonriver.com

Questions? Contact us